Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition in which it was received. You’ll also need the receipt or proof of purchase. We will not accept returns for incorrect sizing so please double-check measurements before purchasing.
To start a return, you can contact us at: contact@twentywonvintage.com
Please note that we will not be responsible for postage costs for returns and they will need to be sent to the following address:
TWENTY WON VINTAGE
PO BOX 2042
NORTH IPSWICH QLD 4305
AUSTRALIA
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.
If more than 14 business days have passed since we’ve approved your return, please get in touch with us at: contact@twentywonvintage.com
Unfortunately, we cannot accept returns on sale items or gift cards.